Frequently Asked Questions

Below you will find answers to our most commonly asked questions. If you don’t find the information you are looking for, please contact Mopeka through our Contact page.

Where are your sensors installed?

What platforms do your mobile app work on?

Answer: Our mobile app will work with both Android and IOS devices and will work with a majority of smartphones released within the last 5 years.

What platform does your Dashboard work on?

Do you need a mobile phone to install a sensor?

How long does it take to install a sensor and do I need a technician to do it?

Is there a warranty?

What communications protocols can your sensors use?

How accurate are your sensors?

Where are your products manufactured?

Why should I do business with Mopeka?

Are Mopeka products sold outside the USA and Canada?

How many sensors can I use at once?

Must I buy the LED Display?

What is the Bluetooth wireless range on sensors?

Does temperature affect the tank readings?

My propane level seems to change overnight even when I’m not using gas. Is that normal?

Must I create an account within the Mopeka App?

I live in a country where butane is mixed with propane. Is that problem?

I have an odd tank size. What do I do?

Are tank spacers required?

How much clearance is added with the spacers? With the Halo?

How much clearance is needed for the sensors?

FAQ